Summary
Manage the corporate services department which includes: forms control, mail services, facilities, audio/visual, office supplies and related personnel management.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Recruiting Requirements –
· Past experience in supervising 15+ employees
· Must possess excellent organizational skills.
· Excellent customer service and written/oral communication skills necessary.
· Knowledge of word processing and spreadsheet desired.
· Ability to simultaneously manage multiple operations and projects in a fast-paced, changing environment.
Facility Maintenance (on call 24 hours)
· Heat/AC, plumbing, lighting
· Maintenance, cleaning service
· Kitchen/lunchroom areas, appliances, vending company
· Key security (desks, doors, etc).
· Maintenance contracts for Corporate Services equipment
· Furniture; purchasing, installation, moving, inventory, etc.
· Company photocopiers (maintenance, inventory, purchasing, etc.)
· Vendor evaluation and selection for related contracts
· Building Relations
· Construction oversight
· Audio/Visual support and maintenance of equipment
· Company shredding
Mail Room
· Inbound/outbound mail processing
· Office supplies; inventory, ordering, stocking, requistioning
· Company vehicle (maintenance)
Manages department (team leaders/clerks)
· Work flows (Mail/File)
· Training
· Personnel issues; discipline, performance appraisals
· Project work
· Assists department Director as necessary
Supervisory Responsibilities
Manages employees in the Corporate Services Department and is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
1) Visionary/ Big Picture
Ability to see beyond the current processes
Communicate far reaching goals
Recognizes opportunities to develop or enhance the organization, while maintaining customer focus
2) Motivates & Inspires
Communicates with optimism
Articulates a purpose for current and future endeavors
Effectively influences across all levels of the organization by demonstrating energy, passion and empathy
3) Promotes Employee Growth and Development
Demonstrates a commitment to building and sustaining the growth and development of all employees
Aligns individual and collective employee performance goals with overall objectives of the organization
4) Collaborative
Demonstrates active participation
Openness to different perspectives and respect for others
Focuses on best outcome rather than individual contributions
Builds effective partnerships across the organization
5) Ability to Execute
Fosters an environment that encourages consistency and repeatability through business maturity
Creative solutions and open communications
Appropriately delegates authority and responsibility to ensure achievement of desired goals
6) Agile
Creates a culture that values adaptability and new ideas
Flexible in strategy and tactics to overcome or remove obstacles, with focus on the end goal
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree (B.A) from four –year college or technical school; or one to two years related experience and/or training: or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
Word and Excel
Other Qualifications
None
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance and taste or smell. The employee must occasionally lift and/or move up to 10 to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This employee will typically work near moving mechanical parts and this employee could be in contact with outdoor weather conditions.
The noise level in the work environment is usually high.